Frequently Asked Questions
How much does a cake cost?
Cake prices vary based on size, design, and level of detail. You can click on our pricing link for further pricing details. We will begin offering a small variety of cakes and other treats for those clients with last-minute orders for local pick-up.
How Far in Advance should I order?
As most orders are custom and weekends typically fill fast, we highly recommend getting your order in and secured with a deposit at least a month out. 2-3 months if your event is over a high-demand weekend or holiday to ensure we can accommodate your order. We understand some things are planned last minute and we will be more than happy to accommodate you if we can.
Is a Deposit Required?
Orders booked online for local pick-up are to be paid in full.
Custom orders require a non-refundable fee of 50% of the total cost of the client’s order. The remaining balance is due in full two weeks prior to your event date.
Payment is due on all orders booked within 2 weeks of your event date. No date is reserved without a confirmed payment...NO EXCEPTIONS! All invoices automatically cancel after 24 hours of being sent.
How do I Place an Order?
You Can place an order online for local pick up only. If delivery is required, please call the store to ensure delivery is available for your date.
Custom Inquiries must be submitted through the inquiry form under the Contact tab or by emailing chaniemarie@chaniecc.com
Do you offer Shipping?
Unfortunately, we do NOT ship cakes.
PAYMENT TYPES
All invoices and payments are processed through PayPal. Through PayPal you can pay with VISA, Mastercard, American Express, VISA, Discover. You are also welcome to pay in cash.
Do you Deliver
Yes! Local Delivery is available for orders over $150. The delivery fee is based on roundtrip mileage and set up. Deliveries after 5pm are an additional fee. Delivery spots are limited, so please check availability and book as early as possible.
Cake Tastings
Yes! Cake Tastings are available by Appointment on Tuesday-Thursday. Cake tastings are $35+ Tax. This is for 2ppl. Additional guest are $15 per person up to a total of 5 people. We offer 5 cake flavors of our choice and a variety of fillings and Buttercreams. Special cake request are an additional fee. We also offer sample cake boxes for those choosing to Pick up and enjoy on their on time. This box is $35+Tax and is enough to share with another person.. If you choose to move forward with booking your event within 7 days of your cake tasting, the initial fee is credited to your cake balance.
Do you make Sugar free, Vegan or Gluten Free Cakes?
Unfortunately, at the moment we do not.
What items do you offer?
- We offer Cupcakes, Wedding Cakes, Custom Cakes, Specialty Flavored Cakes, Brownies, Chocolate Covered Strawberries, Dessert Shooters, Cake toppers and much more! Check out our treat price list to see more items that we offer.
What if I have food allergies?
Chanie's Bakery is not a wheat, dairy, egg, soy, or nut-free environment. We cannot guarantee that there has not been any cross-contamination with these products, even if the item is not directly made with those ingredients. If a customer has a food allergy, we do not recommend consuming any products.
ALL ITEMS ARE PROCESSED ON EQUIPMENT THAT ALSO PROCESSES PEANUTS AND TREENUTS.